With Experts Exchanges new products, users were being bombarded with many notifications. I proposed an updated notifications page designed to give users quick clear information from what product the notification came from. Included in the design was the many states … Continue reading
Experts Exchange was in dire need of an update to it’s settings page. By adding collapsing sections and using modern toggles I was able to create a much improved experience to the settings page. Screenshot of the old settings page.
Variations on allowing a user to close the Live Consultant list. The challenge was trying to find an elegant way to inform the user how they could turn the list back on.
In 2017, while at Experts Exchange, I was asked to lead research and no/go analysis for a new product loosely called Expert Office. Research included interviewing potential external users and stakeholders, affinity map session, sketch exercises and prototyping.
Marketing idea to sell Experts Exchange data to customers that would find the information interesting and help them in making business decisions. I led the research to understand potential customers of such a project. Research included doing personas and sketching … Continue reading
Simplifing the home page for Experts Exchange helped to increase free sign ups. This meant reduce the clutter and marketing language and create a sense of exclusivity.
Check out the Expert Exchange full set I created UX Peronas in an attempt to mature the business thinking of Experts Exchange. By empathizing with our user we would build and design better products. The resources to do the primary … Continue reading